Success Stories from a Bistro, Hotel & Buffet
I love BooKBooK! Being a buffet it is critical staff in our venue book around my rules, otherwise false expectations are made and customers get upset. BooKBooK lets any staff member (and there are a lot!) in Greenbank know what our limitations are around bookings and what alternatives we can offer our customers.
Our goal is to do over 800 covers per sitting meaning we need to turn every seat over in the venue 4 times per meal period. Since implementing BooKBooK at Greenbank this goal is becoming more and more achievable.
Online bookings is the next step which we are really excited about, having a 24 hour staff member will mean more bookings and less phone calls. I can't wait!
Scott Shen, Buffet Manager, Char Catering, Greenbank RSL, Greenbank, QLD