BooKBooK is a state-of-the-art Electronic Booking System that combines all bookings, including web, telephone, and walk-ins into one central area. The system provides suitable recommendations based on the booking specifications, making it easy for all staff members to think like a manager. BooKBooK interfaces with its leading H&L Point of Sale (POS) system to provide seamless integration for all other restaurant functions at the click of a button.

BooKBooK can be overridden at any time, meaning extra bookings can be taken, tables can be joined, customers can be cleared and you can compensate for VIPs. This gives the venue the flexibility a bookings book would, without the mess!

Yes, you are given the option in to block out certain times within a meal period, giving you the ability to implement double or triple settings with ease, maximising your table turnover.

BooKBooK stores all of your customers data and calculates how often they dine, their average check, their punctuality and other cool stuff. What's your customers MOJO?

BooKBooK contains four components in its suite of products; the online Booking Widget, the Exceed Integration, the Desktop Application and the web based Client Portal.

BooKBooK runs on any Windows-based device, so the manager can connect and take bookings from wherever they like within the venue. The monthly subscription also gives the user unlimited instances of the software across the venue so you can truly take your bookings book wherever you go.

Yes, this data can be found in the reports module located in BooKBooK's Desktop Application, along with other relevant information that will help you better manage your guests.

BooKBooK offers both email and SMS confirmation to all online bookings. They are all automatically prompted and displayed in your POS terminal and back office as confirmed once the customer has responded. These settings can be configured in back office at your discretion.

They will be presented with a message that is customised by you. You can choose to put them on a waitlist or politely tell them that there is no availability during this meal period. Alternatively, the widget will offer the next available time slot based upon their search criteria, this way the customer is still funneled into your venue instead of being pushed away.

During the initial set up of BooKBooK the venue is required to make a customised design of their establishment. The process is easy and facilitated by one of our expert BooKBooK trainers. The system can also contain multiple different floor plan set ups for different occasions, for example Valentine's Day or Christmas.

Group bookings are allowed and depending on what rules your venue set up, they may or may not require a deposit, which BooKBooK is fully capable of managing and collecting via its PayPal interface.

No. BooKBooK checks actual live availability and will lock a table when a request is made for a booking. This happens from both the web widget and the BooKBooK Desktop application.

BooKBooK offers seamless integration with its leading H&L Point of Sale system, along with its ability to take deposits, effectively allocate resources and essentially get more bums on seats, BooKBooK is the staff member you can always rely on.

There is an auto close bookings function which can wipe the floor clean, although it isn't recommended. We suggest each booking is individually closed to keep your reports data as accurate as possible.

By using our SMS and email booking confirmation system, you can send a notification prompted automatically after the booking is made with a link that customers can use to confirm or cancel their booking. Clicking the link will update their preference automatically within the BooKBooK system.